Refund policy
Return & Refund Policy
Effective Date: February 22, 2026
Thank you for shopping with B. Natural Hair & More. We truly appreciate your support and trust in our products. Please read our Return & Refund Policy carefully before placing your order.
All Sales Are Final
Due to the nature of our handmade hair and skincare products and for hygiene and safety reasons, all sales are final. We do not accept returns or offer refunds for used or opened products.
Damaged or Incorrect Orders
If you receive an item that is damaged during shipping or an incorrect product, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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A clear photo of the damaged or incorrect item
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A brief description of the issue
Once reviewed, we will offer a replacement or store credit, depending on the situation.
Allergy & Sensitivity Disclaimer
Each customer is responsible for reviewing the ingredient list prior to purchase.
We strongly recommend performing a patch test before full use of any product. B. Natural Hair & More is not responsible for allergic reactions or sensitivities.
Shipping Issues
B. Natural Hair & More is not responsible for:
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Delays caused by shipping carriers
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Packages marked as delivered but missing
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Incorrect shipping information provided by the customer
Please ensure your shipping address is accurate at checkout.
Order Cancellations
Orders cannot be canceled or modified once they have been processed.
Contact Us
If you have questions about your order or believe there is an issue that falls under this policy, please contact us at:
📧 Email: bnaturalhairandmore@gmail.com
📦 Business Name: B. Natural Hair & More